How Many?

At my daytime job, we're in the process of training end users for their fancy new Microsoft Dynamics AX system.  This is not a simple change, as most factory workers have been at their job since they graduated high school, and their working world is defined by the monotonous task they perform in their defined space every day.  I'm the guy that points out that operating the same way for more than 10 years is insane, takes their money, then develops and implements a new system, which can take anywhere from 6 months to 3 years.  And then some.

Everyone handles transition differently, and one factor of that is how old their legacy system is.  Upgrading folks from a mouse-less green screen system to anything remotely current is quite difficult--mouse training is required in addition to software training.  As crazy as it seems, millions of dollars of transactions are still performed on these prehistoric systems.

Luckily for me, I don't have to really talk to people that much, since I'm the techie in the background making everything work.  That doesn't mean I don't have sympathy for the users.  I do my part, by buying--out of pocket--fried dough.  That way, when people don't want to train, I can tell them their two choices are being replaced, or sitting down and eating a donut--proof that all people love donuts.