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Yet Another Restaurant Faced With Closure!
On June 7th last year we were invited review to Ko Fu Loft in Gurney Plaza for an invited review which did not really went down well with our taste buds. After the review, me and Gill visited the restaurant on 2 more occasions which was also quite an eye opener for us. And from the memorable experience, we gave them about 6 to 12 months life span in this prominent mall which is also slowly loosing its grip on standards. And on the 2nd of March 2010 which is about 10 months after Ko Fu Loft started operating in the mall, it has finally call it quits and have lowered their shutters for the last time. It is a pity that Ko Fu Loft had to abandon its initial concept of Dim Sum in a mall, which we also had when we saw the place after the Food Loft also met its demised. I guess it is rally true that same ideas and concept will have different result in the hands of different people. Basically, the most noticeable reasons for the abrupt closure of this Dim Sum restaurant was because of: Right concept poor execution, Inconsistent and poor quality of food served, Lack service initiative by the service crew, High level of wastage that ultimately eat into the margins, Lack of right experienced management to lead the operations and oversee the kitchen activities, Inefficient Marketing Strategy and Tactics, Inefficient control of budget and expenses, Low participation of stakeholders, Therefore to succeed in creating and operating your own successful restaurant, you need to have the right concept, good practical planning, proper execution, good management and leadership direction, cost efficient control methods, sound targeted marketing strategy and tactics, and most of all adaptable to criticism. Next on our observation list would be a newly establish typical Hong Kong style tea house or ‘???’ in Gurney Plaza. We had a dining experience there once, and I would say that Kim Gary would fair better compared to them. It has a retro type of decor but is uncomfortable to a certain degree and the food is worst off compared to Kim Gary.
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